If your app says that there are no promotions near you, or you do not see the free listings listed on bottom of a category, then the app is not connected with your location. First, you will need to check and make sure that your location is on in your phone.
There are two places do this! You WILL need to check BOTH places!!
First place to check (Android):
You will first need to check that the location is turned on in your phone Settings. You will then click on location. You will see that location is turned on by the tab in the location settings.
Second place to check (Android):
You will need to go into your phone's settings again and now you will need to find Apps. You will scroll through your apps until you find the NETcinity App and click on it. Here you will make sure that the tab next to location is turned on. This is allowing the location for this specific app.
If you have checked that location is turned on in both settings areas and you still do not see promotions in NearMe, or free listings, then you will need to reset the location within the app. To do this you will need to logout of the NETcinity App. You DO NOT need to uninstall the NETcinity app, just log out. In the bottom right hand corner of the app is a circle with three lines, click on it. You will then click Log Out, and then YES when it asks you to confirm.
Next you will need to press your back button on your phone several times, until you exit the app. When you have gotten back to your phone home screen you can then click on the app and it will ask you to sign in using Facebook, Create an Account or More Options, you will need to sign in with more options. The App will then confirm that you want to proceed WITHOUT creating or logging into an account, and you will click confirm. Now you MUST click the "Use current location" button.
If your location is on it will ask for access to your location, or list the city your are in, and you will need to click confirm. The app will then open up!! You should now be able to see your community events and if you click on NearMe now you will see promotions near you and free listings on the bottom of the app.
If you have done this step and still do NOT see the Free Listings and/or Promotions in the app, please CLICK HERE to see our other troubleshooting article.