Please check your tracking number contained in the shipment email we emailed you. If your package has shipped, and you do not have possession of it, please contact the carrier. Since all delivered packages require signature you can generally locate who signed for your lost package by clicking the tracking number located in the shipment email sent from NETcinity.
Articles in this section
- Are you using someone else's technology? You mentioned patent but what else is involved?
- Can a timer be set on my promotion, to cut off on a certain day?
- Does my beacon have to be installed inside my actual business?
- Does speed factor in to beacons being able to hit cells in passing vehicles?
- I need help installing/programming my beacon upon its arrival.
- If my package accidentally gets returned to sender, what do I do?
- What do I need to do if the standard 3 business days has passed and my package has not been delivered?
- Do I need to be present for my delivery?
- Do I have access to my package tracking information?
- What if my address has changed and I need my package shipped to the new address?