First, make sure that you are using the correct email and that you are NOT using any capitalization in that email. If it still gives you an error, click on the forgot password link and it will send you an email to reset your password. If you're still having issues, please submit a support ticket and we will assist you as quickly as possible.
Articles in this section
- How do I upload the 4 smaller images in my promotion?
- How do I change my credit card information?
- Is there a cap on the number of cell phones my promotions will hit per day?
- Is there a limit to the amount of promos I can create in one day?
- Can I cancel my subscription whenever I want?
- What happens when I click on the chat feature on the NETcinity website?
- What happens when a user favorites one of my promotions?
- Can seasonal businesses use the NETcinity app?
- Can a seasonal business pause their subscription?
- What percentage discount will I receive for paying annually for my subscription instead of monthly?